About ServiceNow, Inc. (NOW)

Company Description:


ServiceNow, Inc. is a leading company in the technology sector, specializing in software applications. Primarily, it provides digital workflow solutions that create great experiences and unlock productivity for employees and the enterprise. The company operates with a vision to build smart and intuitive cloud-based platforms for managing workflows and business processes.

ServiceNow was founded by Frederic B. Luddy in 2004 and is currently headquartered in Santa Clara, California, United States. The company has made significant strides in the field of cloud computing, particularly in IT service management.


Main Product(s):


ServiceNow's products include a broad range of digital workflow solutions, such as IT service management, IT operations management, and IT business management software. Their platforms are widely used to manage and automate workflows and integrate various business processes.


Short History of ServiceNow, Inc:


  • 2004 – ServiceNow was founded by Frederic B. Luddy.
  • 2012 – The company went public.
  • 2017 – ServiceNow was included in the S&P 500.
  • 2019 – Bill McDermott, former CEO of SAP, was named CEO of ServiceNow.
  • 2020 and beyond – The company has seen a significant increase in market demand for its digital workflow solutions, especially in the context of remote working environments.

Key Executives:

NameTitlePayExercisedYear Born
Mr. William R. McDermottChairman & CEO11.2MN/A1962
Mr. Chirantan Jitendra DesaiPresident & COO1.71MN/A1971
Mr. Frederic B. LuddyFounder & Director40kN/A1955
Ms. Gina M. MastantuonoChief Financial Officer1.41MN/A1970
Mr. Paul SmithChief Commercial Officer1.46MN/A1972
Mr. Kevin Thomas McBrideSenior VP, Corporate Controller & Chief Accounting OfficerN/AN/A1970
Mr. Pat CaseyCTO & EVP of Dev OpsN/AN/AN/A
Mr. Christopher BediChief Digital Information OfficerN/AN/A1975
Mr. Darren YipHead of Investor RelationsN/AN/AN/A
Mr. Russell S. ElmerGeneral Counsel & Secretary980.01kN/A1965

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